Frequently Asked Questions
We solve all your doubts
Your safety is our priority. All our vehicles are approved by the Department of Transport of the Community of Madrid, complying with all the necessary safety measures. In addition, they undergo regular checks and have civil liability insurance to protect our customers.
For greater peace of mind, the vehicles are also equipped with video surveillance cameras, guaranteeing the safety of both drivers and passengers.
Yes! We have Eurotaxis adapted for the transport of people with reduced mobility. You can request them through our main channels: telephone, Pidetaxi app or WhatsApp.
It is important to bear in mind that, due to the reduced availability of adapted vehicles, at times of high demand there may not be taxis immediately available. This may result in a slightly longer waiting time, but we will always do our best to provide you with a fast and safe service. Thank you for your understanding!
If you have any questions, please do not hesitate to contact us. You can call us at 670302870 or write to us at [email protected]. We will be happy to help you!